1. Introduction
This AI Policy describes how ZORC.se, operated by ZORC AB (company registration no. 559481-8857), uses artificial intelligence (AI) in our services, products and internal processes.
2. How we use AI
- Development and code generation: We use AI as a tool to accelerate the development process. AI helps us write, review and optimise code faster.
- Content generation: AI may be used to support the creation of text, images and other marketing material. All AI-generated content is reviewed by our team.
- Customer interaction: Our AI assistant (ZORC AI) helps visitors with questions about our services. Conversations are not stored permanently and personal data is handled in accordance with our Privacy Policy.
- Analysis and optimisation: AI may be used to analyse user behaviour and optimise the experience on our website.
3. Data handling in AI use
We follow the GDPR in all AI-related data processing:
- Personal data is anonymised before use in AI processes
- We do not share customer data with external AI models without explicit consent
- AI services we use have data processing agreements (DPAs) in place
4. Transparency
We strive for full transparency about our AI use:
- AI-generated content is clearly labelled where relevant
- Customers are informed when AI is part of a delivery
- We are open about which AI tools we use
5. Human control
AI is a tool — not a decision-maker. All deliverables, recommendations and decisions are reviewed and approved by our team. We never rely solely on AI for critical decisions.
6. Responsibility
ZORC.se takes full responsibility for everything we deliver, regardless of whether AI was used as a tool in the process. Quality assurance is always carried out manually before delivery.
7. Contact
Questions about our use of AI? Contact us at support@zorc.se.